SHIPPING POLICY

All Bobi, My Dear orders are handcrafted and shipped from Ireland! 

 

Republic of Ireland Shipping:

  • FREE SHIPPING when you spend €50 and above.

  • If below €50, standard registered shipping is at €8.

  • Please allow up to 7  business days for us to make your order and dispatch it.

  • Within Ireland, it will take between 1 - 3 business days to reach you, dependent on AnPost. All orders will be sent out as Tracked Packet post.

  • We are not responsible for lost parcels.

  • If parcels are returned to us by Anpost, you are responsible for redelivery fees.

UK and EU

  • FREE SHIPPING when you spend €100 and above

  • If below €100, standard overseas shipping is at €15.

  • Please allow up to 7  business days for us to make your order and dispatch it.

  • We are not responsible for lost parcels and custom duties.

  • If parcels are returned to us by Anpost, you are responsible for redelivery fees.

All other international countries

  • FREE SHIPPING when you spend €100 and above

  • If below €100, standard overseas shipping is at €20.

If your country is not listed here and you wish to purchase from us, please drop us an email at hello@bobimydear.com! We'd be happy to help you out.

Kindly note that for international orders, you may be responsible for Custom Duties and Tax for your package. Due to the regulations of each country, Bobi, My Dear will not be responsible for delays and custom fees.

RETURN/ REFUND POLICY

  • We will not be able to accept returns/exchanges as all our items are handmade.​ This policy includes custom orders.
     

  • If you've given us wrong addresses, and you did not receive your order, we will not be able to refund you as we're not liable for all orders that have been posted and left the studio. Please double check your address before submitting.
     

  • For any other enquiries, please contact us at hello@bobimydear.com